In December we collected 15 responses from our Friends and Family test.
In response to the question 'Overall, how was your experience of the service?'
73% of patients found the overall experience of our service to be Very Good - 11 responses
7% of patients responded Good - 1 response
0% of patients found the overall experience of our service to be Neither Good nor Poor
7% of patients found the overall experience of our service to be Poor - 1 response
13% of patients responded Very Poor - 2 responses
0% of patients responded Don't know/other
The responses in November were collected through Working Feedback SMS feedback service and our paper form.
You can take part in the Friends and Family feedback test through our website
